FAQs
Frequent Asked Questions
You can show the faqs with WM21 Elements easily.
Shipping Information
Delivery Time:
We aim to provide quick and efficient delivery for all our customers. Here's a breakdown of the expected delivery times:
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E-shop Delivery:
If you place an order through our e-shop, we work hard to ensure that your package is delivered within a maximum of 24 hours (1 day) from the time of purchase. This is applicable to all e-shop orders that are processed during business hours.
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Home Delivery in Dhaka:
For home deliveries within Dhaka city, your package will reach you within a maximum of 60 hours (2.5 days) after the order is confirmed. This allows us to handle your delivery with utmost care and speed, ensuring that you receive your package as soon as possible.
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Home Delivery Outside Dhaka:
For deliveries outside Dhaka, please allow up to 4 days for your order to arrive. We aim to provide timely service across Bangladesh, though delivery times may vary slightly based on the destination and logistics.
Currently, we only offer shipping within Bangladesh. We are committed to providing fast and reliable delivery across the country, ensuring that all of our customers receive their products with ease.
However, we are constantly looking at ways to expand and improve our services, and international shipping may be offered in the future. Stay tuned for updates as we work towards making our products available globally.
Payment
We offer several payment methods to make your purchase as easy as possible:
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Cash on Delivery (COD):
You can pay for your order in cash when it is delivered to your doorstep. This option is available for all deliveries within Bangladesh.
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Bkash Payment:
We accept payments via Bkash, a popular mobile payment system in Bangladesh. You can easily complete the payment using your Bkash account during checkout.
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Bank Payment:
For those who prefer bank transfers, we accept payments via various banks. Simply make a payment to our bank account and share the transaction details to confirm your order.
Yes, buying online can be safe when you shop from trusted and secure platforms. At World Mission 21, we prioritize your security by implementing advanced technology to protect your personal and financial information.
Our Commitment to Security:
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Secure Payment Methods:
We offer secure payment options such as Cash on Delivery (COD), Bkash, and Bank transfers, ensuring that your transactions are safe and reliable.
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Data Protection:
We use encryption and security protocols to protect your personal information during online transactions, safeguarding your data from unauthorized access.
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Customer Support:
Our dedicated customer service team is available to assist you with any concerns about your order, payments, or security, ensuring that you're always supported.
Orders & Returns
Placing an order with World Mission 21 is quick and easy. Just follow these simple steps:
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Choose a Product:
Select the product you wish to purchase from our wide range of offerings on the website.
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Add to Cart:
Once you've decided on a product, click the "Add to Cart" button to add it to your shopping cart.
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Sign In:
If you're not already signed in, you'll need to log into your account. If you don't have an account, you can easily create one.
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Fill Out Forms:
Complete the required information, including your delivery address and contact details, so we can process your order.
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Choose Shipping Method:
Select your preferred shipping method: e-shop delivery or home delivery. If you choose home delivery, make sure to set your delivery address accurately.
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Agree to Terms & Conditions:
Before proceeding, make sure to agree to our terms and conditions for a smooth transaction.
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Submit Your Order:
Once everything is filled out and you're satisfied with your order, click the "Confirm Pickup / Delivery" button to complete your order.